When customers developing, can communicate with supu marketing person by any channel,according to customer’s description and requirement,recorded the contact ways.And solved by technicians.SuPU will arrange the nearest sales and marketing engineer to communicate with customers face to face.
SUPU have a special order processing department,the two batches of orders( morning & afternoon) will be transferred to the supply chain order processing center through the system. Order processing center based on production capacity delivery and varieties for production to guarantee the products delivered to the customers quickly.
SUPU electronic service department was established in 1999, as the customer-facing windows, Service Department has been pursuing customer satisfaction is our consistent goal. With their expertise and enthusiasm every day to provide customers with high quality, efficient services, committed to providing customers with high quality services to meet customer demand for services, continuing to improve customer satisfaction for the customer's production.
We have a strong and experienced technical team in the terminal areas, to provide customers with all-weather service 7x24 hours. Professional service personnel and services throughout the country and spare parts network provide quick response of customer.
If you purchase the product within the warranty, SUPU commitment free and professional repair or on-site service.
If you want to confirm the product warranty period, please contact customer service or call 400-626-6336.
Our technical support is available 24 hours / day -7 days / week around the clock.